Hayfield Quality Tours

Receptive & Tour Operator

Phone/Fax (518) 798-1253

PO Box 4042, Queensbury, NY 12804 • Doris Herwig, Tour Planner • email: [email protected]

About Hayfield Quality Tours

Stan ..... Jacqui ..... Doris ..... Marge ..... Gloria
Not pictured: ..... Elizabeth .... Mike ... Ellen


With 38 years experience and trained tour guides,
Hayfield Quality Tours is pleased to provide
the best in knowledge of a tour,
fun-filled itineraries,
and people with "care in their hearts" to serve clients.

Most importantly,
we are ready to work with you
to fine-tune a tour to suit your needs.
Nothing is caste in stone.
We can make changes you want
while still maintaining a high level of service
for an outstanding and fun vacation experience.

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INDEX

Section #1: HAYFIELD AND STAFF

Section #2: TOURING INFORMATION

Section #3: BLOG NEWS UPDATE

Section #4: BRAGGING BOARD
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Section #1: HAYFIELD and STAFF

HAYFIELD  QUALITY  TOURS:

Hayfield is translation into English of owner’s mother’s maiden name.
Quality signifies type of tours we do.
Tours indicates we do guided tours, not escorting.
Founded 1984.

OUR  STAFF:

DORIS HERWIG
Owner, Tour Planner, Accountant, former Tourism Director of Warren County Department of Tourism, mother, grandmother, great grandmother.

GLORIA GILMAN
Group Sales Manager, Tour Planner, formerly Tour Manager for a motorcoach company, past supervisor of 8 restaurants, chamber office manager, mother, grandmother.

JACQUELINE LITTLER
Tour Guide, speaks fluent Quebecois French, mother, grandmother.

MARGE  HULL
Tour Guide, former teacher and accountant, mother, grandmother.

STAN  MALECKI
With great sadness, we say "good-bye and thank you with love for all the years of fantastic devotion to our clients and to Hayfield" as Stan has now passed on to doing tours in the sky. We miss you.

MIKE HARE
Tour Guide, local expert.

ELLEN HIMMELBLAU
Tour Guide, formerly worked in Warren County tourism office.

ELIZABETH SHEA-BASKIN
Tour Guide, owner/producer/director/casting director/booking agent for several Production TV Companies,
master ski instructor, real estate broker, mother.

 

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Section #2 - IMPORTANT INFORMATION FOR TOURING

PRICING
Based on such factors as date of tour, type of room, dining options, distance of travel, level of pricing from budget- moderate-upscale, and other pricing of component parts.

COMPS
Price includes 2 comps for Driver and Escort or Group Leader with 30 or more paid passengers. Lower paid passenger numbers require renegotiation.

TIP for TOUR GUIDE
On individual basis at time of tour. Included in tour price only upon request.

TRAVEL INSURANCE
On individual basis and recommended for longer tours.

TOUR CANCELLATION
Range from 30-45-60 days for full refund, depending on requirements of hotels and as written in contract.

NON-REFUNDABLES
While Hayfield avoids non-refundable venues, occasionally there is no choice and is so noted in the contract and as discussed with client ahead of time.

INDIVIDUAL CANCELLATION
Refund available up to deadline date as dictated by contract.

DEPOSIT and SIGNED CONTRACT
Required for tour to be valid. Contract spells out details.

NO SHOWS
Non-refundable.

MOTORCOACH
Available upon request. Hayfield goes out for bids to get best service and price.

TRANSPORTATION ...............................................................................................................................................

* AIRPORT
Albany, NY: Albany International, 50 miles south of Lake George ................................................................................ Newburgh, NY: Stewart International, 120 miles south of Lake George ......................................................................... Burlington, VT: Burlington International, 120 miles north of Lake George ......................................................................

* MOTORCOACH
Premier Bus, Colchester VT
Upstate Bus, Saratoga NY
Brown Coach, Amsterdam NY
Wade Bus, Schenectacy NY

* CAR Rentals
Hertz, Lake George and Queensbury NY
Ringer, Hudson Falls NY
Enterprise, Glens Falls NY.

* BUS Public Transportation
Adirondack Trailways in Lake George and Glens Falls NY.

* TRAIN - AMTRAK
Fort Edward, Saratoga, Albany NY

UNFORESEEN CIRCUMSTANCES
On rare occasions, changes may have to be made but alternative sites will be of equal or better value.

CANADIAN TRAVEL
Requires Valid Passport Book or new Passport Card. No exceptions.
To secure new wallet-size US Passport Card, apply on line at "US Passport Card Application".

HANDICAPPED REQUIREMENTS
Passengers are requested to indicate food, medical, or hotel/room special needs at time of reservation. Hayfield Quality Tours will not be responsible for absence of this information, nor provide wheelchairs or other medical needs without prior arrangement. Individuals are requested to bring their own equipment, medication and special needs.

TOUR REQUESTS
For areas Hayfield is not familiar with, recommendations are given of Receptives in that area who can be of assistance.

TOUR ITINERARIES
Planned in partnership with the client.

GUARANTEE
Where guarantees are required to confirm a reservation, client is responsible for any extra expenses associated with the guarantee, as spelled out in the contract.


HOTELS
Selection of hotels are based on client's wishes: budget, moderate or upscale, no matter what part of the Northeast the tour destination is in.

COVID
Hayfield Quality Tours abides by CDC rules for motorcoach travel at time of tour. Travelers who have not received Covid vaccination must wear mask during the tour.

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................................................ Section #3 - BLOG NEWS UPDATES

RETIREMENT HOME FOR SARATOGA RACE TRACK WINNERS.

A new retirement farm for Saratoga Race Track winners is open for visiting these amazing athletes as.they live out their lives with their fellow winners in a grand country setting and enjoy the pampering they so richly deserve.

AMAZING BASILICAS

You do not have to travel to Europe to see Basilicas - there are dozens of them in the Northeast. Their
architecture is truly something to behold. Tours are available to visit as few or as many as you want.

12 YEARS A SLAVE

Based on the fact that SOLOMON NORTHUP was a local boy who lived, worked, played, and spent his years here in the Lake George-Glens Falls area, and also based on the movie starring Chiwetel Eliofor and Brad Pitt, this a fantastic tour of SOLOMON NORTHUP and several abolitionist partners, JOHN BROWN and ROLAND T. ROBINSON, also including the 10 Talking Quilts .... a tour that you will not soon forget.

MILITARY REUNIONS

Because America was formed here in the Northeast, battles were abundant as the King of England and the King of France both wanted this new land. Once the Colonists took over, struggles for a Union began in earnest and our tours reflect many aspects of the French and Indian War, American Revolution, discoveries like the first ship built by Ethan Allen found on the floor of Lake Champlain, stepping on a 1700's replica war ship and visit the military museum, Fort Ticonderoga and Fort William Henry, just for starters.

CULTURAL OFFERINGS

As America developed, so did its cultural offerings. The northeast is replete with artists, painters, poets, writers, and secrets - such as the original oil painting of Head of Christ by Rembrandt, housed in a most unusual home museum in Glens Falls, or the home of Harriet Beecher Stowe in Hartford CT who wrote Uncle Tom's Cabin, just for starters.

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Section #4 - BRAGGING BOARD


PARDON  US  FOR  BOASTING
..... BUT ..... here are

COMMENTS FROM SOME OF OUR CLIENTS.

HUDSON VALLEY
Thanks for all you've done to make this trip more enjoyable for everyone. You've provided so many extras and I really appreciate your many kindnesses. May the Lord bless you and keep you in His care. What a wonderful trip! We learned so much about New York's history and beauty. Loved your stories! Great trip, great guide. The trip was the best. Could not have been better. Perfect!!
Rev. James Bell, Peachtree Christian Church, Atlanta, GA

ADIRONDACKS
Thank you for making our family vacation such a success! It was so fun to get to know you. .We loved the tours.and stories you gave us. .You made our trip so memorable..Our whole family appreciates the memories this gave us...Many .thanks to you.
Helen and Quent, Katherine and Colton Taylor family, St. Joseph, MO

PROVIDENCE
Some people always seem to find a way to do something really nice for someone else. People like you. .Thank you.
Promised Land Church of God, New Haven, CT

NIAGARA FALLS CANADA
Thank you very much for a well organized tour. We truly enjoyed the trip. Thank you for your patience, we really tested ittthis time. We look forward to the next time if it is Jehovah's will. From all 18 families on this tour, we thank you with all our hearts. May Jehovah continue to give you strength to continue.
Mayleen and Yvonne, Paradise Day Care Center Annual Reunion Trip, Brooklyn, NY

NEW YORK STATE
Thank you for a wonderful, well organized New York tour! All of your many kindnesses have enhanced our enjoyment of our "wedding trip." We want you to know that your knowledge of history has spawned a renewed interest in early American History. Blessings on all you do and on you and yours.
Tom and Maripat Munley, Bluegreen Adventures

SENECA FALLS
You again provided us a wonderful tour for our student group, the Malave Leadership Academy. We would like to book you for 2018, since the tour last year was wonderful and the agenda you prepared was perfect for us. We would really love to share that experience with our new students this year.
Dan Aliotta, CNP, MSEd, Special Projects Coordinator & Leadership Development Assistant, City University of New York

LAKE GEORGE
Thanks very much for providing yet another great tour to Lake George. You showed those who have been to this area with me on previous trips some new things to enjoy, and those experiencing Lake George for the first time what Lake George is all about.
James Keogh, President, Olde New England Tours, Methuen, MA

SARATOGA SPRINGS
Thank you for the very well done tour for our reunion event. Tour Guide and Driver did an excellent job all around, the dinner was outstanding, the weather cooperated, the boat cruise was enjoyable, and the trip to summit of Prospect Mt. was breathtaking. We will certainly consider using Hayfield Tours again at some future reunion.
Raymond Kurlak, chairman, General Electric Reunion

FINGER LAKES - WOMEN SUFFRAGE & UNDERGROUND RAILROAD
It was an absolute pleasure spending time with you. We debriefed our trip of the touring day that night and the students could not stop talking about how much they did not know, and how much they learned. The trip was a huge success and they personally loved your intelligence, energy, and humor. Thank you very much for your time and I look forward to seeing you again next year.
Kisha Fuentes, Administrator, Division of Student Affairs, CUNY, City University of New York

FINGER LAKES
We made it through another Mystery Trip! Our Escort said it was a success and our group had a great time. Many thanks.
Kate Rokosz, Mgr Group Operations, AAA Mid-Atlantic, DE

WITCHES OF SALEM
Thank you for a wonderful time and great conversations. You took good care of our group and they reported having a grand time with the witches and the huge crowds of Halloween revelers.
Shenta Gray, Escort, AAA Mid Atlantic, DE

LAKE GEORGE
Want to thank you again for a fabulous trip. Folks are still raving about it. I even got a round of applause!!!
Rita Brink, Travel Director, Mad River Seniors, Waitsfield, VT

VERMONT
The trips to Lake Champlain and the Green Mountains were awesome, and we learned so much and had fun too. Thank you.
Lisa Koca, HOP Director, Escapades National 700-Rig Rally

WITCHES OF SALEM
You deserve more than the roses on this card, and we the members of the White Rose Club say we do not have roses but we would like to give you a little token of our appreciation for your kindness to us. We have learned so much about Salem and Massachusetts, and we are grateful to you. Thanks for everything, and most of all for putting up with us. May God continue to bless and keep you in His care.
Louise Barlow, White Rose Club, Brooklyn, NY

LAKE GEORGE
Your guide knew how to make people feel comfortable and make sure they had a good time. Those who didn't go are now jealous. We appreciate all your time and knowledge. Thank you.
Beverley Townsend, The Promised Land Church of God, West Haven, CT

SYRACUSE NATIONAL QUILT SHOW
Thank you for making our trip to the National Quilt Show possible. For some of us it was a first time to a National. Your service to make us comfortable, on time, and convenient, right to the front doors of every stop, was much appreciated.
The girls from the NY Quilters Club. Glens Falls, NY

LAKE GEORGE
Thanks so much not only for the big things you did but all the wonderful little things too to make Lake George a wonderful tour for our people.
Port Byron Senior Citizens, Port Byron, NY

WOODWORTH REUNION
All of us had a wonderful time learning more about our ancestor Ephraim Woodworth. Hayfield did a great job of fulfilling the hopes of meeting up with more of our relatives, along with learning about history of the Underground Railroad in the area. Thank you for taking such good care of us.
Diane Woodworth, chairman, Woodworth Family Reunion

.....Hayfield Comment: On June 7-10, 2015, the Woodworth Genealogical Family from around the nation met here in Lake ......... .....George to explore the migrating pattern from their original location in Situate, Plymouth colony where their progenitor, Walter .... Woodworth, settled and then proceeded west as his descendants did. Hayfield found 39 descendants buried in Saratoga .... .... .... County as the family followed the nation's western expansion. We explored the Saratoga Battlefield where Gen. Gates .... .... .... .... confiscated Ephraim Woodworth's home to live in while managing the famous battle of Oct. 7, 1777 that turned the tide of the .... Revolutionary War. It was a distinct pleasure for Hayfield to do this tour for this grand family.

FINGER LAKE
Our group said they had a great time and also said that your guide was wonderful and so knowledgeable. Hope to work with you again soon.
Patricia (Trish) Johnson, President, Good Time Tours, Hightstown, NJ

EGG MUSEUM
Norman and I immensely enjoyed our trip to Schoharie with its unique Egg Museum. We also thoroughly enjoyed Apple Barrel Restaurant with its special sandwiches. And I don't have to say how much I enjoyed the gift shop!
Mary Enhorning, Queensbury, NY

LASSIES FROM IRELAND
Can't tell you how much we appreciated your help and hospitality during our recent trip (Irish Splendor). We are so glad we booked the tour - we made many memories.
Coleen Bessett, Nancy Tierney, Margie Tierney, Ticonderoga, NY

LAKE GEORGE MEMORIAL DAY WEEKEND
We always enjoy ourselves when you take care of us in Lake George. Thank you so much for your love, care, and encourage-ment. Your tours are not only fun but informative. Thanks again from the adults and little ones. It was sheer joy.
M
ayleen Patterson, owner, Paradise Day Care Center, Brooklyn, NY

FALL IN NEW ENGLAND
A grand time was had by all, thanks to a great itinerary, great venues and food, and great weather. As always, many thanks for another great tour from Hayfield.
Jim Keogh, President, Olde New England Tours, Methuen, MA

ADIRONDACK TRAINS
Wolfgang and I had a lovely time on the trip to North Creek and the new train attractions. Everything was beautiful, starting with Railroads on Parade, the lunch at Garnet Hill Lodge and hayride, the 1st class Saratoga-North Creek train ride to Saratoga with the coffee and pastry, and of course the weather. You are a wonderful tour guide and we will sign up again for future tours.
Hedy and Wolfgang Neuffer, Bolton Landing Seniors, Bolton Landing, NY

LAKE GEORGE BALLOON FESTIVAL
You really added "fun" times to our tour. Thank you so much and I know we will see you again.
Marie (escort) and Anthony (driver), Anderson Coach & Travel, Greenville, PA

LAKE GEORGE
Thanks for an informative and fun tour.
Vivian London, Glenshaw AARP, Pittsburgh, PA

NEW ENGLAND FOLIAGE
Thanks so much for guiding our trip! It was a great tour. So many memories reviewing the pictures. The food, foliage, hotels, resorts, places to see, were all great and so memorable! Thanks again for everything.
Carolyn Berens, VP, Leisure Travel Department, Bank of Kansas, Salina, KS

Bank of Kansas Tour

.....Top Left to Right: .Kancamagus Trail with spectacular fall colors (Lincoln NH); Rockport shoreline (Rockport ME); White. Mtns. ......Mtns. view from 1785 Inn & Restaurant (North Conway, NH). Middle Left to Right: House of Seven Gables (Salem, MA); ......... . .. .Portsmouth Harbor Lighthouse (New Castle, NH); Indian Head Lake (Littleton, NH); Mt.Washington Hotel (Breton Woods, ..... .... .Bottom Left to Right: 80-passenger Tram on Cannon Mountain (Franconia Notch, NH); Desert of Maine (Freeport, (Salem, ......MA); Bank of Kansas "2012 Fall Foliage Tour of New England"

ADIRONDACK BALLOON FESTIVAL
Your tour was lovely, many thanks, we enjoyed you immensely. .Thanks for a window into a side of Lake George we have not seen before.
Randall Decoteau, Adventure Tours, Warren, MA

HUDSON VALLEY - MESIER PARK & HOMESTEAD
This was the best trip Hayfield ever did!
Prof. Norman Enhorning, Queensbury, NY

EATING THRU VERMONT
We had a wonderful time and the raves keep coming in. Thanks again for a wonderful day.
Paula Margies, Wells Seniors, Wells, NY


FALL IN NEW ENGLAND
Kudos for a great tour to New England, seeing so many sights, and learning so much from your expert guide. Thanks so much for a wonderful tour!
Sharon Ritterspach, Gad-About-Tours, Columbiana, OH

RACHAEL RAY TOUR
Our group had a fabulous time, learning all about local celebrity Rachael Ray, and traveling in.herr"favorite.footsteps" . We're going to try it again next year with other groups. A great day trip for us.
Nova Tours, Liverpool, NY

HISTORIC SARATOGA
There is so much history in the Saratoga area and our group loved it all. The highlight was Ulysses S. Grant Cottage where the president came to the end of his life, and the spectacular views of the valley from the mountaintop. It was a great day.
First Choice Tours, S. Deerfield, MA

LAKE GEORGE

Wow! Nick and I so appreciate your going the extra mile to host us June 2011. We learned so much and now feel very comfortable that our Company Birthday Bash coaches will have the best of knowledge and history from you and your fine team! You are truly a pleasure to know and your extra kindness to us will always be remembered.
Sue Anderson Nicklin, Owner, Anderson Coach, Greenville, PA

LAKE GEORGE BALLOON FESTIVAL
We had an awesome time in spite of the weather in the beginning. Thank goodness the sun came out Saturday. Thanks for everything.  The group loved it!!! And thanks so much for all your efforts in making it a wonderful weekend for our group. Yes, I would love the opportunity to work together again!
Ellen Levy, Owner, Ellen's Travels, Dresher, PA

LAKE GEORGE NAVY REUNION
Many, many thanks for putting together our Reunion schedule. Everything was first class, and everyone had nothing but good to say. Our guide was great and well informed, friendly, and always helpful. Kept us on schedule. Our bus driver was also great and I would say one of the safest I have ever ridden with. The hotel went out of their way to set us up in our hospitality room which was used every day.  The tour schedule, Mohican cruise, and meals were all great. Everyone was grateful and surprised for the Memorial Table set up for our departed at the last dinner. The candle was blown out before we left by a wife whose hus-band died 2 years ago but she decided to attend our reunion. It was touching, to say the least. All of my ship-mates have been expressing great satisfaction with the entire 4 days. I'm getting e-mails everyday.
Walter McConnell, MD, U.S.S. Ammen Destroyer

LAKE GEORGE BALLOON FESTIVAL
Thanks so much for yet another great tour! Everyone enjoyed the arrangements you planned for us. And we're so glad we were able to experience the spectacular sight of the beautiful hot air balloons on Saturday at sunset !
Jim Keogh, Owner, Olde New England Tours, Methuen, MA


LAKE GEORGE BALLOON FESTIVAL
Fabulous, fun trip!! Trip went along very smoothly. Much of that can be credited to our Tour Guide. She did an excellent job, was very informative, organized, efficient, and joked with passengers. The balloons and fireworks seen from the cruise were spec-tacular. She even took us on little hidden treasures of the area where a guide is worth her weight in gold. At the end of the trip many passengers hugged and even kissed her! She was a pleasure to work with. Outstanding trip!!!
Nancy Bregar, Tour Director, New Hampshire Tours, Nashua, NH

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UNDERGROUND RAILROAD
Thank you so much for the wonderful day we spent on the Underground Railroad Tour. Your.efforts were informational and..... . appreciated by all. The knowledge and humor made the day so enjoyable.
Angela Whisher, Academy for Learning in Retirement, Saratoga Springs, NY


ADIRONDACKS
I can't thank you enough for making our trip to the Adirondacks so wonderful!!! .Everything was perfect - especially YOU! ....... Everything you planned was exactly as I requested - you took care of every detail. .Can't remember when a tour went so well. ........I did tell you that our travelers like to have fun, and boy did they!!! .They are still talking about it and I'm sure they will for a long time. .Our meals and choice of restaurants were excellent. .I enjoyed every minute that we spent together and think you are simply AMAZING!!. I know that anything we plan in the east in the future, my first call will be to you. .Thanks for a perfect tour! .... ... Carolyn Moskal, Tour Division Director, The Private Bank, Chicago, IL

UNDERGROUND RAILROAD
Thanks for being so kind, thoughtful and gracious to us. You're "One in a Million!". Everyone had a wonderful time. .........
Louise Barlow, President, The White Rose Club, Brooklyn, NY

LAKE GEORGE
The tour was the most fabulous ever..You were one of the most knowledgeable guides we had ever encountered in all our ........... days of touring. Absolutely loved you and your area!
2 group leaders with Lincoln Bus Lines, Hanover, PA

FINGER LAKES

Many thanks for serving as guide during our Finger Lakes experience. We enjoyed your company and your expertise as we toured. Your knowledge of the area certainly enriched our trip. We are leaving more educated, relaxed, and talking of a return to this beautiful area. Mucho gracias!
Carolyn Lunn, Runnemede Sr. Citizens, Pennsauken, NJ


LAKE GEORGE

Our customers always enjoy your tours very much and they always sell very well. We are so glad you have such great tours to offer.
Sandy Warner, Owner, Red Lion Tours & Trave, Red Lion, PA

1000 ISLANDS
Everyone loved the trip, starting from Thompson's Resort,.1000 Islands Sunset Cruise, Boldt Castle, Singer Castle, 1000 Islands Winery, and Tibbetts Lighthouse. A great 3-day tour. ....................................................................................................................
Kim Chronister, Tour Director, Red Lion Tours, Red Lion, PA

LAKE GEORGE
All 56 of us loved to come to Lake George and Saratoga. .The trip was great and the special surprises you provided were the perfect touch. See you next year!
Eleanor Spagnola, Tour Director, Marlboro Seniors, Marlboro, NY

LAKE GEORGE

The weather was beautiful, I couldn't ask for a more perfect 3 days. .Thank you for all your help, and if we decide to do Lake George or the surrounding area again, I will definitely call you. Happy days!!! .............................................................................................Deborah Boschock, Owner, Personal Touch Tours, Merrick, NY

1000 ISLANDS - KINGSTON - OTTAWA

Even in the blazing heat that week, the tour to Canada was outstanding. Starting with Alexandria Bay, the 2-nation islands cruise, Boldt Castle and Riveredge Resort were a wonderful start. In Canada the step-on guide was magnificent and surprised us all with her fascinating city of Kingston. Ottawa was as beautiful and clean as ever, and all the venues were out standing. The best was Chateau Montebello, an exquisite breathtaking hotel unlike any other. As usual, you put together a fun, informative, most unusual and memorable trip for our clients. Thank you.
Don Adams, Vice President, GeoDon Tours, Exeter, NH


TALKING QUILTS

Thank you so much for your wonderful program on the Talking Quilts. We all know so much more about that time in history now. Your quilts were just beautiful and told the story.
Sandy Gardner, Burnt Hills United Methodist Women, Ballston Spa, NY


THE  BLAZE

Everyone really enjoyed the Spook-tacular Mystery itinerary. You did a wonderful job (as usual).
James Keogh, Owner, Olde New England Tours, Methuen, NH

HUDSON VALLEY SAMPLER
I had nothing but good words on our trip - everyone had a great time. We certainly enjoyed the trip. The group, of course, is particularly still boasting about the meals the first two nights and how absolutely outrageous the food was. Overall a great success trip and we thank you for that !
Angela Hahn, Ass't Director, Plattsburgh Sr. Citizen Council, Plattsburgh, NY

ADIRONDACKS
I wanted to send a quick note to thank you for a great trip and especially enjoyed your guide who was organized, in control, shared great stories, and knew when to let the group rest their ears. The food was especially awesome. I am sure I gained 10 pounds. It is too bad the weather did not let the foliage show its stuff. It was very pretty as it was. Really cannot think of anything that I would have cut out of the trip or that we missed. I hope we can travel together again. Give us suggestions for future trips.
Lloyd Davidson, President, First Bank Kansas, Salina, KS

LAKE GEORGE
Would like to take a moment to express our complete satisfaction with our tour of Lake George and surrounding region. We had a wonderful time and must thank it primarily on our Tour Guide. She was a charming spokeswoman, we compliment her for her cheerfulness and knowledge of the region. It was an extreme pleasure to have her as our guide.
Nancy West, President BH-SERA, Chadds Ford, PA.

ADIRONDACK  BALLOON  FESTIVAL
Wanted to thank you for arranging such a wonderful tour for the Adirondack Balloon Festival. Everything was just perfect and our group had a great time. In addition to the balloons, the visit to Garnet Mines was a highlight for the group as well. Over the years, every tour that you have arranged for us has been top notch, always a pleasure to have your guides. They are so considerate and caring for our people which is so unusual in today’s society...We always have lots of laughs and good times. Thanks again and we look forward to more tours with you.
Don Adams, Vice President, GeoDon Tours, Exeter, NH

TRAINING AROUND THE ADIRONDACKS
Thank you so much for all the time, effort and care that you put in on this tour. You made so many good choices. I surely hope we cross paths on a future tour
Dianne Cavender, Group Leader, Lamers Tours, Cincinnati, OH

SAGUENAY, QUEBEC
Everyone loved your guide. She did such a good job, very attentive and conscientious. We enjoyed all three hotels and all the included meals. Traveling via gondola to Montmorency Falls dining room was a fun experience! Changing of the Guard ceremony was a highlight of the trip. The whale watch was interesting, but we did not really see many whales but it was a gorgeous sunny day, with a nice breeze on the water. Manoir Richelieu was everyone's favorite hotel! Many went next door to make a donation to the Casino. So many of our passengers are people who have enjoyed trips with Hayfield in the past. We were thrilled with the way you handled our arrangements. Thanks for another wonderful tour.
James Keogh, Owner, Olde New England Tours, Methuen, NH

LAKE GEORGE FAMILY REUNION
We had such a wonderful time on the trip, can't wait until next year's trip!! Attached are pictures of the kids having a ball.
Mayleen Patterson, Owner, Paradise Day Care Center, Brooklyn, NY

LAKE GEORGE
Thank you so much for making this such a great trip. You certainly know all about the area and made it so interesting for all of us. You were always so kind and helpful to everyone. It was a pleasure to work with you.
Clara Green, Diakonia Travel, Thurmont, MD

LAKE GEORGE CLASS TRIP

My thanks on making our recent 8th Grade Class Trip a huge success. Your attention to details and great organizational skills are major reasons for this. Having to accommodate 6 buses with 287 people went very smoothly. Since this trip was planned as a last minute replacement for our annual Washington DC trip, you were able to make all necessary plans on very short notice. Not easy to do with a group our size. Your ability to make last minute itinerary changes was very helpful to me. You were always there when needed and even when not needed. It was amazing with a group of our size that we were on time for every stop we made during all 3 days. The hotel accommodations and meals were great and all handled my large group very efficiently. Again, thanks for all your efforts in making this a very successful trip. Please feel free to use me as a reference if ever needed.
John L. Sullivan, Class Trip Advisor, Keene Middle School, Keene, NH

PENNSYLVANIA BUS ASSOCIATION ANNUAL MEETING

Thank you for all the tours, guides and historians. They were knowledgeable and entertaining. Tours were "all" well planned and very well organized. We especially enjoyed the Tuesday tour to Adirondack Park and Lake Placid. All meals were delicious. Thank you for all your hard work to make the PBA Annual Meeting a very pleasant and memorable experience.
Pennsylvania Bus Association, Harrisburg, PA

LAKE GEORGE SENIOR CLASS TRIP

Thank you so much for making the Senior Class trip so personal and special. We all had a fabulous time and were really impressed with how much you cared about our trip and your concern in making it special.
Marcy Volansky, Tour Coordinator, Benton High School, Benton, PA

LAKE GEORGE
Just wanted to express my appreciation for the excellent service you provided me and my group. We all loved the information you provided and appreciated features you brought to our attention about your wonderful city, plus all we never heard about John Brown and Solomon Northup. Thanks so very much for your kindness. It is becoming all too rare these days to find someone that goes to such great lengths to satisfy its tourists.
Louise Barlow, President, White Rose Club, Brooklyn, NY

WRITERS FAMTOUR

It was a pleasure meeting you when you introduced our group of travel writers to the Lake George area. Though a whirlwind tour, it was most informative. You definitely are passionate about your area and all it has to offer. Thanks for sharing your knowledge of the area with us.
Lisa Halversen, Writer, Colchester, VT

LAKE GEORGE
We wish to thank you for a most enjoyable trip to Lake George and Vermont. You were so very good to us and we enjoyed every bit of the trip. You did a fantastic job which made our trip so successful.
Mary Hindman, Travel Stars, Kirkwood, PA


1000 ISLANDS LIGHTHOUSES, CASTLES, CRUISES
Your kindness will never be forgotten, from all of the "gang" on Coach 207.
Emmitt Kessinger, Escort, Wolf Bus Lines, York Springs, PA

LAKE GEORGE MILITARY REUNION
Thank you for all that you did for us for the Pavlic Reunion. .We all had a great time, thanks to you, and fond memories.
Cathie and Hal Walker, U.S.S. Pavlic, Davidson, NC

LAKE GEORGE SENIOR CLASS TRIP

A note of thanks for your patience and help you gave me in planning for our Lake George weekend..Your guide was one of a... kind and the seniors are still talking about the trip. They want to return to Lake George again.................................................................
Millicent, Class Trip Advisor, Hartford Neighborhood Center, Hartford, CT

LAKE GEORGE
Our group thoroughly enjoyed their stay in your area and all commented on what an excellent local guide they had. Every one of the comment sheets mentioned how much they enjoyed and appreciated the information provided, and the time spent. Thank you for a job well done.
Kim Chronister, Tour Manager, Red Lion Tours, Red Lion, PA

LAKE GEORGE
I would like to thank you for doing an exceptional tour for my group. They thoroughly enjoyed viewing Lake George and Glens Falls. Thank you also for taking the time out of your schedule to take us for an extra hour at no charge up alongside the lake to the Sagamore. Thanks for everything.
Nicholas Costa, Collette Vacations, Pawtucket, RI

LAKE GEORGE
A report from Bob Craven, Group Leader, said "The entire trip to Lake George was great. This was our group's ninth tour and ranked in the top 3 with Nashville and Mackinac Island. .Our tour guide was the best we have ever had. The tour exceeded our expectations. We knew we would enjoy the races, boat ride, and dinner theatre. We had heard of the beauty of the area but did not realize the charm, beauty and history of Saratoga, the historical sites within Adirondack Park, and the saga of John Brown. Who would expect such outstanding restaurants and tours at Victorian sites. Really impressive. Lake Placid was great too. The entire tour was so educational. Our guide was a walking encyclopedia. She kept us hopping and very interested. Her enthusiasm, sincerity, and consideration for the members of the group made us all feel special."
Grand American Tours, Media, PA

LAKE GEORGE RV RALLY
Everyone was quite impressed with the wonderful tour you gave them. All commented on the great day they had. Would recommend your tours to anyone that asked.
Preston VanPatten, NY Capital Rogers Rangers, Albany, NY

LAKE GEORGE
Thanks for the great trip.
Croswell Tours, Williamsburg, OH

ADIRONDACKS
Recently our group from Woodcrest Villa Retirement Community was on your tour to the Adirondacks. Reports received from both the Tour Leader and passengers were lavish in their praise for the guide service which you provided. From a tour planner's point of view, that type of service was certainly very much appreciated. Job well done.
M. Douglas Enck, Domestic Tour Manager, MTS Tours, Ephrata, PA

1000 ISLANDS - OTTAWA
Thank you for being such a good and pleasant guide on our trip to Canada. You helped make our first tour a memorable and wonderful experience. We are having such fun sharing the Canada Tour with friends. Some highlights were Niagara Falls, 1000 Islands Cruise in Alexandria Bay, Museum of Civilization in Ottawa. Should not have started this list because I really enjoyed it all. Actually, I guess I can cover everything by saying, "O Canada! Eh!".
Lois Williams, Tour Leader, United Planters Bank Spry Club, LaMarque, TX

LAKE GEORGE
Our group took a tour to the Lake George area. Your tour guide had all the ingredients that make a successful tour (other than weather, health, and events). We thoroughly enjoyed the professional and personal manner she displayed. It was her "mothering", managing, and mentoring that made this an outstanding pleasurable experience.We wanted you to know that she is an admirable credit to your organization.
Edward Kolb, The Elder Travelers, AARP, Westminster, MD

LAKE GEORGE
Thank you so much for a delightful trip. It was one of our very best ones. You do put so much into your job.
Robert Regan, Arsenal AARP, Pittsurgh PA


LAKE GEORGE
Thank you for all the courteous attention you showed our group. The accommodations, meals, sights, and boat trip sure made a most memorable trip. You made all of us feel welcome to your part of New York State. You are so knowledgeable about your area. Sure would recommend Hayfield Tours.
Elizabeth Shuler, Union County PA Assn of School Retirees, Lewisburg, PA

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