Hayfield Quality Tours

Receptive & Tour Operator

Phone/Fax (518) 798-1253

PO Box 4042, Queensbury, NY 12804 • Doris Herwig, Tour Planner • email: hayfield@capital.net

About Hayfield Quality Tours

Stan ..... Jacqui ..... Doris ..... Marge ..... Gloria
Not pictured: ..... Elizabeth ..... Bill .... Dan ... Mike


With 30 years experience and trained tour guides,
Hayfield Quality Tours is pleased to provide
the best in knowledge of a tour,
fun-filled itineraries,
and people with "care in their hearts" to serve clients.

Most importantly,
we are ready to work with you
to fine-tune a tour to suit your needs.
Nothing is caste in stone.
We can make changes you want
while still maintaining a high level of service
for an outstanding and fun vacation experience.

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INDEX

Section #1: ABOUT HAYFIELD AND STAFF

Section #2: IMPORTANT INFORMATION FOR TOURING

Section #3: BLOG NEWS UPDATE

Section #4: BRAGGING BOARD
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Section #1: ABOUT HAYFIELD and STAFF

HAYFIELD  QUALITY  TOURS:

Hayfield is translation into English of owner’s mother’s maiden name.
Quality signifies type of tours we do.
Tours indicates we do guiding tours, not escorting.
Founded 1984.

OUR  STAFF:

DORIS HERWIG
Owner, Tour Planner, Accountant, Chief Bottle Washer, former Tourism Director of Warren County Department
of Tourism, mother, grandmother, great grandmother.

GLORIA GILMAN
Group Sales Mgr., Tour Planner, formerly Tour Manager for a tour operator, supervisor of 8 restaurants, chamber
office manager, mother, grandmother.

JACQUELINE LITTLER
Tour Guide, speaks fluent Quebecois French, mother, grandmother.

MARGE  HULL
Tour Guide, former teacher and accountant, mother, grandmother.

STAN  MALECKI
Tour Guide, former teacher, local historian, author.

BILL  DOLBACK
Tour Guide, former government services agent, NYS registered public historian, local historian, retired Navy,
real estate agent.

DAN BELLIVEAU
Tour Guide, travel consultant, former global tour director, father.

ELIZABETH SHEA-BASKIN
Tour Guide, owner/producer/director/casting director/booking agent for several Production Companies,
master ski instructor, real estate broker, mother.

 

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Section #2 - IMPORTANT INFORMATION FOR TOURING

PRICING
Provided on reque
st, based on date of tour, type of room and restaurants (budget, moderate, up-scale), distance
of travel, and component parts.

COMPS
Price includes 2 comps for Driver and Escort or Group Leader with 30 or more paid passengers. Lower paid
passenger numbers require renegotiation.

TIP for TOUR GUIDE
On individual basis. Standard tipping is $2 /pers. per day. Included in tour only upon request.

TRAVEL INSURANCE
On individual basis and recommended for longer tours.

TOUR CANCELLATION
Range from 30-60 days for full refund, depending on requirements of hotels and as written in contract.

NON-REFUNDABLES
While Hayfield avoids non-refundable venues, occasionally there is no choice and is so noted in the contract and as discussed with the client ahead of time.

INDIVIDUAL CANCELLATION
Refund available up to deadline date as dictated by hotel.

DEPOSIT and SIGNED CONTRACT
Required for tour to be valid. Contract spells out details.

NO SHOWS
Not refundable.

MOTORCOACH
Available upon request.

TRANSPORTATION NEARBY
* AIRPORT
Albany International, 50 miles south of Lake George
* MOTORCOACH
Bristol Bus, Bristol VT
Premier Bus, Colchester VT
Upstate Bus, Saratoga NY
Brown Coach, Amsterdam NY
Wade Bus, Schenectacy NY
* VAN Rentals
Ringer, Hudson Falls NY.
* CAR Rentals
Hertz, Lake George and Queensbury NY
Ringer, Hudson Falls NY
Enterprise, Glens Falls NY.
* BUS Transportation
Adirondack Trailways in Lake George and Glens Falls NY.
* TRAIN AMTRAK
Hudson Falls and Albany NY

UNFORESEEN CIRCUMSTANCES
On rare occasions, changes may have to be made but alternative sites will be of equal or better value.

CANADIAN TRAVEL
Requires Valid Passport Book or new Passport Card. No exceptions.
To secure new wallet-size US Passport Card, apply on line at "US Passport Card Application".
Cost is $50 and takes about 3 weeks, or call your local Motor Vehicle Office.

HANDICAPPED REQUIREMENTS
Passengers are requested to indicate food, medical, or hotel/room special needs at time of room reservation.
Hayfield Quality Tours will not be responsible for absence of this information, nor provide wheelchairs or other
medical needs without prior arrangement. Individuals are requested to bring their own equipment, medication,
and special needs.

TOUR REQUESTS
For areas Hayfield is not familiar with, recommendations are given of Receptives in that area who can be of
assistance.

TOUR ITINERARIES
Planned in partnership with the client.

GUARANTEE
Where guarantees are required to confirm a reservation, client is responsible for any extra expenses
associated with the guarantee, as spelled out in the contract.


HOTELS
Selection of hotels are based on client's wishes: budget, moderate or upscale, no matter what part of the
country the tour destination is in.

Hotels used in the Greater Albany-Saratoga-Glens Falls-Lake George-Lake Placid area with over 4200 rooms:

ALBANY
CRESTHILL  SUITES, Albany - 95 rooms, outdoor pool
HAMPTON  INN  DOWNTOWN, Albany - 85 rooms, indoor pool
INDIGO  BOUTIQUE HOTEL, Albany - 107 rooms, indoor pool
LaQUINTA INN  &  SUITES, Albany - 78 rooms, indoor pool

MARRIOTT HOTEL, Albany - 359 rooms, indoor and outdoor pools

LAKE GEORGE
CLARION  HOTEL, Lake George - 86 rooms, indoor pool
COMFORT  INN & SUITES, Lake George - 98 rooms, indoor pool
COPPERFIELD  INN, Lake George - 31 rooms
COUNTRY INN  &  SUITES, Lake George - 85 rooms, indoor pool
DUNHAMS  BAY LODGE, Lake George - 50 rooms, indoor pool
ECONO  LODGE DELUXE MOTEL (a.k.a. Lake George Lodge), Lake George - 50 rooms, indoor and outdoor pool
FORT WILLIAM  HENRY HOTEL & SUITES, Lake George - 194 rooms, indoor and outdoor pool
GEORGIAN RESORT, Lake George - 162 rooms, outdoor pool
GREAT  ESCAPE SIX FLAGS LODGE & SPLASHWATER KINGDOM, Lake George - 200 rooms, indoor waterpark
HAMPTON  INN  & SUITES, Lake George - 93 rooms, indoor pool
HOLIDAY INN RESORT, Lake George - 129 rooms, indoor and outdoor pool
LANDMARK  MOTOR  INN, Lake George - 74 rooms, indoor and outdoor pool
QUALITY  INN, Lake George - 54 rooms, outdoor pool
QUEENSBURY  HOTEL, Lake George- 125 rooms, indoor pool
RAMADA  INN, Lake George - 110 rooms, indoor pool
SAGAMORE  RESORT on GREENE ISLAND, Lake George - 137 rooms, plus lodges, castle, condos, outdoor pool
SURFSIDE RESORT, Lake George - 149 rooms, outdoor pool
THE TIKI BY WYNFIELD, Lake George - 110 rooms, indoor and outdoor pool
WINGATE RESORT, Lake George - 96 rooms, indoor pool

LAKE PLACID

COMFORT INN, Lake Placid - 92 rooms, indoor pool
COURTYARD BY MARRIOTT, Lake Placid - 96 rooms, indoor pool
CROWN PLAZA RESORT, Lake Placid - 149 rooms, indoor pool
GOLDEN ARROW LAKESIDE RESORT, Lake Placid - 167 rooms, indoor pool
MIRROR LAKE INN, Lake Placid - 131 rooms, indoor pool

SARATOGA
BEST  WESTERN  PARK  INN, Saratoga - 63 rooms
COMFORT INN & SUITES, Saratoga - 85 rooms, indoor pool
COURTYARD  BY  MARRIOT, Saratoga - 137 rooms, indoor pool
FAIRFIELD INN, Saratoga - 114 rooms, indoor pool
HAMPTON  INN  &  SUITES, Saratoga - 123 rooms, indoor pool
HILTON  GARDEN  INN, Saratoga - 112 rooms, indoor and outdoor pools
HOLIDAY INN RESORT, Saratoga - 168 rooms, indoor and outdoor pool
HYATT  PLACE, Saratoga - 120 rooms, indoor pool
LONGFELLOWS INN, Saratoga - 50 rooms
SARATOGA HILTON, Saratoga - 242 rooms, indoor pool

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Section #3 - BLOG NEWS UPDATES

NEW - TOURING TRAINS
More and more trains are being revitalized to provide wonderful scenery for an alternative mode of
travel.
The most recent is the new Saratoga-North Creek Railroad, which has a dome dining car and several
coach cars, traveling through scenic Central Adirondacks, on a tressel over the Hudson River, and down
to historic Saratoga Springs.
Add to that a fantastic new Railroads on Parade Museum of miniature trains, with scenery from New York City to the Adirondacks - everything little, from trains to trees, from people to animals, making a fun-filled new attraction in the Lake George Region, no matter the age or gender.
Extend your trip to include the 125-mile AMTRAK from Plattsburgh to Lake George along the beautiful shores of Lake Champlain.
Ask for more details.

RARE INDEED - SHOW STOPPER
DEC. 8-10: DANIEL O'DONNELL, OAK RIDGE BOYS, HURON CAROLE
Much to the surprise of all, Daniel O'Donnell, world-famous Irish Crooner, is returning this December to
Niagara Falls for a combination CHRISTMAS LIGHTS FESTIVAL and SHOW STOPPER PERFORM-
ANCES BY DANIEL O'DONNELL (representing Canada), OAK RIDGE BOYS (representing US),
and HURON CAROLE (representing Native Americans of North America)
. Look under "Local Outbound" in the Home Page Index of this website for more details on this exciting trip.

NEW - 12 YEARS A SLAVE
Based on the fact that SOLOMON NORTHUP was a local boy who lived, worked, played, and spent his years here in the Lake George-Glens Falls area, and also based on the new movie starring Brad Pitt just recently released, we have put together a fantastic tour of SOLOMON NORTHUP and his abolishionist partners JOHN BROWN and ROLAND T. ROBINSON, also including the 10 talking quilts....a tour that
you will not soon forget.
Ask us for more details.

NEW - SHOJI TABUCCI
A treasure comes east. Every one knows SHOJI TABUCCI from Branson. But on a rare tour East, on
Aug. 20, he will be performing in Connecticut - and we'll be there. Contact us for details!


NEW - LAKE GEORGE DINNER THEATRE
Now in its 47th season, Lake George Dinner Theatre is offering "LAKE EFFECT" by Tom Dudzick. It
seems the Pazinski family gathers for an important meeting in their recently-sold tavern in a working
class Buffalo neighborhood, only to find themselves trapped in the bar by the famous "Blizzard of 77".
With a driving ban in effect, and nowhere to go, the family is forced to confront a mixture of hilarious and touching issues. According to the Dallas News, "...a three-tissue comedy." This Dinner Theatre can be included in any tour of your choice.

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Section #4 - BRAGGING BOARD


PARDON  US  FOR  BOASTING
..... BUT ..... here are

COMMENTS FROM SOME OF OUR CLIENTS:


EGG MUSEUM
Norman and I immensely enjoyed our trip to Schoharie with its unique Egg Museum. We also thoroughly enjoyed the Apple Barrel Restaurant with its special sandwiches. And I don't have to say how much I enjoyed the gift shop!...................................
..................................................................................................................................................................Mary Enhorning, Queensbury, NY

IRELAND
Can't tell you how much we appreciated your help and hospitality during our recent trip (Irish Splendor). We are so glad we booked the tour - we made many memories.........................Coleen Bessett, Nancy Tierney, Margie Tierney, Ticonderoga, NY

LAKE GEORGE MEMORIAL DAY WEEKEND

We always enjoy ourselves when you take care of us in Lake George. Thank you so much for your love, caring, and encour-agement. Your tours are not only fun but informative. Thanks again from the adults and little ones. It was sheer joy. ...............
....................................................................................................Mayleen Patterson, owner, Paradise Day Care Center, Brooklyn, NY


FALL IN NEW ENGLAND

A grand time was had by all, thanks to a great itinerary, great venues and food, and great weather. As always, many thanks
for another great tour from Hayfield. ...........................................Jim Keogh, President, Olde New England Tours, Methuen, MA

ADIRONDACK TRAINS
Wolfgang and I had a lovely time on the trip to North Creek and the new train attractions. Everything was beautiful, starting
with the Railroads on Parade, the lunch at Garnet Hill Lodge and hayride, the 1st class Saratoga-North Creek train ride to
Saratoga with the coffee and pastry, and of course the weather. You are a wonderful tour guide and we will sign up again for future tours. ...................................................................Hedy and Wolfgang Neuffer, Bolton Landing Seniors, Bolton Landing, NY

LAKE GEORGE BALLOON FESTIVAL
You really added "fun" times to our tour. Thank you so much and I know we will see you again. .....................................................
......................................................................................Marie (escort) and Anthony (driver), Anderson Coach & Travel, Greenville, PA

LAKE GEORGE
Thanks for an informative and fun tour. ............................................Vivian London, Glenshaw AARP, Pittsburgh, PA

NEW ENGLAND FOLIAGE
Thanks so much for guiding our trip! It was a great tour. So many memories reviewing the pictures. The food, foliage, hotels, resorts, places to see, were all great and so memorable! Thanks again for everything. ...................................................................
.......................................................................................Carolyn Berens, VP, Leisure Travel Department, Bank of Kansas, Salina, KS

Bank of Kansas Tour

Top Left to Right: Kancamagus Trail with spectacular fall colors (Lincoln NH); Rockport shoreline (Rockport ME); White
Mtns. view from 1785 Inn & Restaurant (North Conway, NH). Middle Left to Right: House of Seven Gables (Salem, MA); Portsmouth Harbor Lighthouse (New Castle, NH); Indian Head Lake (Littleton, NH); Mt. Washington Hotel (Breton Woods,
NH
). Bottom Left to Right: 80-passenger Tram on Cannon Mountain (Franconia Notch, NH); Desert of Maine (Freeport,
ME
); Lobster dinner at Tugboat Inn (Boothbay Harbor) ; Fisherman's Memorial Statue (Gloucester, MA); Witch Museum
(Salem, MA).

...........................................................Bank of Kansas "2012 Fall Foliage Tour of New England"......................................................

VERMONT DINE-AROUND

Thanks so much for making our trip a happy memory. ..............................................Paula Margies, Wells Seniors, Wells, NY

ADIRONDACK BALLOON FESTIVAL
Your tour was lovely...many thanks...we enjoyed you immensely. Thanks for a window into a side of Lake George we have
not seen before. .....................................................................................................Randall Decoteau, Adventure Tours, Warren, MA

HUDSON VALLEY - MESIER PARK & HOMESTEAD
This was the best trip Hayfield ever did! ......................................................................Prof. Norman Enhorning, Queensbury, NY

EATING THRU VERMONT
We had a wonderful time and the raves keep coming in. Thanks again for a wonderful day. .......................................................
.................................................................................................................................................Paula Margies, Wells Seniors, Wells, NY


FALL IN NEW ENGLAND
Kudos for a great tour to New England, seeing so many sights and learning so much from your expert guide. Thanks so
much for a wonderful tour. ....................................................................Sharon Ritterspach, Gad-About-Tours, Columbiana, OH

RACHAEL RAY TOUR.
Our group had a fabulous time, learning all about local celebrity Rachael Ray and traveling in her "favorite footsteps".
We're going to try it again next year with other groups. A great day trip for us. ................................ Nova Tours, Liverpool, NY

HISTORIC SARATOGA
There is so much history in the Saratoga area and our group loved it all. The highlight was the Ulysses S. Grant Cottage
where the president came to the end of his life and the spectacular views of the valley from the mountaintop. It was a
great day. .......................................................................................................................................First Choice Tours, S. Deerfield, MA

LAKE GEORGE

Wow! Nick and I so appreciate your going the extra mile to host us June 2011. We learned so much and now feel very comfortable that our Company Birthday Bash coaches will have the best of knowledge and history from you and your fine
team! You are truly a pleasure to know and your extra kindness to us will always be remembered. .......................................... ..........................................................................................................Sue Anderson Nicklin, Owner, Anderson Coach, Greenville, PA

LAKE GEORGE BALLOON FESTIVAL
We had an awesome time in spite of the weather in the beginning.  Thank goodness the sun came out Saturday.  Thanks
for everything.  The group loved it!!! And thanks so much for all your efforts in making it a wonderful weekend for our group.
Yes, I would love the opportunity to work together again! ..................................Ellen Levy, Owner, Ellen's Travels, Dresher, PA


LAKE GEORGE NAVY REUNION

Many, many thanks for putting together our Reunion schedule. Everything was first class and everyone had nothing but
good
to say. Our guide was great and well informed, friendly, and always helpful. Kept us on schedule. Our bus driver was
also great and I would say one of the safest I have ever ridden with. The hotel went out of their way to set us up in our hos-
pitality room which was used every day.  The tour schedule, Mohican cruise and meals were all great. Everyone was grate-
ful and surprised for the Memorial Table set up for our departed at the last dinner. The candle was blown out before we left
by a wife whose husband died 2 years ago but she decided to attend our reunion. It was touching, to say the least. All of
my shipmates have been expressing great satisfaction with the entire 4 days. I'm getting e-mails everyday. .......................... .....................................................................................................................................Walter McConnell, MD, U.S.S. Ammen Destroyer

LAKE GEORGE BALLOON FESTIVAL
Thanks so much for yet another great tour! Everyone enjoyed the arrangements you planned for us. And we're so glad we
were able to experience the spectacular sight of the beautiful hot air balloons on Saturday at sunset!. ...................................
................................................................................................................Jim Keogh, Owner, Olde New England Tours, Methuen, MA

LAKE GEORGE BALLOON FESTIVAL
Fabulous, fun trip!!! Trip went along very smoothly. Much of that can be credited to our Tour Guide. She did an excellent job,
was very informative, organized, efficient, and joked with the passengers. The balloons and fireworks seen from the cruise
were spectacular. She even took us on little hidden treasures of the area where a guide is worth her weight in gold. At the
end of the trip many passengers hugged and even kissed her! She was a pleasure to work with. Outstanding trip!!! ........... .......................................................................................................Nancy Bregar, Tour Director, New Hampshire Tours, Nashua, NH

UNDERGROUND RAILROAD
Thank you so much for the wonderful day we spent on the Underground Railroad Tour. Your efforts were informational and appreciated by all. The knowledge and humor made the day so enjoyable. ....................................................................................
................................................................................. Angela Whisher, Academy for Learning in Retirement, Saratoga Springs, NY

ADIRONDACKS
I can't thank you enough for making our trip to the Adirondacks so wonderful!!! Everything was perfect.....especially YOU!
Everything you planned was exactly as I requested......you took care of every detail. Can't remember when a tour went so
well. I did tell you that our travelers like to have fun, and boy did they!!! They are still talking about it and I'm sure they will
for a long time. Our meals and choice of restaurants were excellent. I enjoyed every minute that we spent together and
think you are simply AMAZING!! I know that anything we plan in the east in the future, my first call will be to you. Thanks
for a perfect tour!!!!!.........................................................Carolyn Moskal, Tour Division Director, The Private Bank, Chicago, IL

UNDERGROUND RAILROAD
Thanks for being so kind, thoughtful and gracious to us. You're "One in a Million!". Everyone had a wonderful time. .........
.......................................................................................................Louise Barlow, President, The White Rose Club, Brooklyn, NY

LAKE GEORGE
The tour was the most fabulous ever. You were one of the most knowledgeable guides we had ever encountered in all
our days of touring. Absolutely loved you and your area! ................... 2 group leaders with Lincoln Bus Lines, Hanover, PA

FINGER LAKES

Many thanks for serving as guide during our Finger Lakes experience. We enjoyed your company and your expertise as
we toured. Your knowledge of the area certainly enriched out trip. We are leaving more educated, relaxed, and talking of
a return to this beautiful area. Mucho gracias! .............................Carolyn Lunn, Runnemede Sr. Citizens, Pennsauken, NJ

LAKE GEORGE

Our customers always enjoy your tours very much and they always sell very well. We are so glad you have such great
tours to offer. ................................................................................Sandy Warner, Owner, Red Lion Tours & Trave, Red Lion, PA

1000 ISLANDS
Everyone loved the trip, starting from Thompson's Resort, the 1000 Islands Sunset Cruise, Boldt Castle, Singer Castle,
1000 Islands Winery, and Tibbetts Lighthouse. A great 3-day tour. ................................................................................................
............................................................................................................Kim Chronister, Tour Director, Red Lion Tours, Red Lion, PA

LAKE GEORGE
All 56 of us loved to come to Lake George and Saratoga. The trip was great and the special surprises you provided were
the perfect touch. See you next year! ...................................Eleanor Spagnola, Tour Director, Marlboro Seniors, Marlboro, NY

LAKE GEORGE

The weather was beautiful, I couldn't ask for a more perfect 3 days. Thank you for all your help, and if we decide to do
Lake George or the surrounding area again, I will definitely call you. Happy days!!! ...................................................................
......................................................................................................Deborah Boschock, Owner, Personal Touch Tours, Merrick, NY

1000 ISLANDS - KINGSTON - OTTAWA

Even in the blazing heat that week, the tour to Canada was outstanding. Starting with Alexandria Bay, the islands cruise,
Boldt Castle and Riveredge Resort were a wonderful start. In Canada the step-on guide was magnificent and surprised
us all with her fascinating city of Kingston. Ottawa was as beautiful and clean as ever, and all the venues were outstand-
ing. The best was Chateau Montebello, an exquisite breathtaking hotel unlike any other. As usual, you put together a fun,
informative, most unusual and memorable trip for our clients. Thank you. ....................................................................................

.................................................................................................................... Don Adams, Vice President, GeoDon Tours, Exeter, NH

TALKING QUILTS

“Thank you so much for your wonderful program on the Talking Quilts. We all know so much more about that time in
history now. Your quilts were just beautiful and told the story. ..........................................................................................................
.......................................................................................Sandy Gardner, Burnt Hills United Methodist Women, Ballston Spa, NY

THE  BLAZE

“Everyone really enjoyed the Spook-tacular Mystery itinerary. You did a wonderful job (as usual).” ..........................................
.......................................................................................................James Keogh, Owner, Olde New England Tours, Methuen, NH

HUDSON  VALLEY  SAMPLER
“I had nothing but good words on our trip - everyone had a great time. We certainly enjoyed the trip. The group, of course,
is particularly still boasting about the meals the first two nights and how absolutely outrageous the food was. Overall a
great success trip and we thank you for that!” ......................................................................................................................................
...................................................................... Angela Hahn, Assistant Director, Plattsburgh Sr. Citizen Council, Plattsburgh, NY

ADIRONDACKS
“I wanted to send a quick note to thank you for a great trip and especially enjoyed your guide who was organized, in con-
trol, shared great stories, and knew when to let the group rest their ears. The food was especially awesome. I am sure I
gained 10 pounds. It is too bad the weather did not let the foliage show its stuff. It was very pretty as it was. I really cannot
think of anything that I would have cut out of the trip or that we missed. I hope we can travel together again. Give us sug-
gestions for future trips.”....................................................................Lloyd Davidson, President, First Bank Kansas, Salina, KS

LAKE GEORGE
I would like to take a moment to express our complete satisfaction with our tour of Lake George and surrounding region.
We had a wonderful time and must thank it primarily on our Tour Guide. She was a charming spokeswoman and we compliment her for her cheerfulness and knowledge of the region. It was an extreme pleasure to have her as our guide. ...........................................................................................................................Nancy West, President BH-SERA, Chadds Ford, PA.

ADIRONDACK  BALLOON  FESTIVAL
Wanted to thank you for arranging such a wonderful tour for the Adirondack Balloon Festival. Everything was just perfect
and our group had a great time. In addition to the balloons, the visit to Garnet Mines was a highlight for the group as well.
Over the years, every tour that you have arranged for us has been top notch, always a pleasure to have your guides. They
are so considerate and caring for our people which is so unusual in today’s society. We always have a lot of laughs and
good times. Thanks again and we look forward to more tours with you. ........................................................................................
.................................................................................................................... .Don Adams, Vice President, GeoDon Tours, Exeter, NH

TRAINING  AROUND  THE  ADIRONDACKS
Thank you so much for all the time, effort and caring that you put in on this tour. You made so many good choices. I surely
hope we cross paths on a future tour. ..................................Dianne Cavender, Group Leader, Lamers Tours, Cincinnati, OH

SAGUENAY, QUEBEC
Everyone loved your guide. She did such a good job, very attentive and conscientious. We enjoyed all three hotels and all
the included meals.Traveling via gondola to Montmorency Falls dining room was a fun experience! Changing of the Guard
ceremony was a highlight of the trip. The whale watch was interesting, but we did not really see many whales but it was a gorgeous sunny day, with a nice breeze on the water. Manoir Richelieu was everyone's favorite hotel! Many went next door
to make a donation to the Casino. So many of our passengers are people who have enjoyed trips with Hayfield
in the past.
We were thrilled with the way you handled our arrangements. Thanks for another wonderful tour. ..............................................
.................................................
..........................................................James Keogh, Owner, Olde New England Tours, Methuen, NH

LAKE  GEORGE  FAMILY  REUNION

We had such a wonderful time on the trip, can't wait until next year's trip!! Attached are pictures of the kids having a ball. .............................................................................................Mayleen Patterson, Owner, Paradise Day Care Center, Brooklyn, NY

LAKE GEORGE
Thank you so much for making this such a great trip. You certainly know all about the area and made it so interesting for
all of us. You were always so kind and helpful to everyone. It was a pleasure to work with you. ................................................ .........................................................................................................................................Clara Green, Diakonia Travel, Thurmont, MD

LAKE GEORGE CLASS TRIP
My thanks on making our recent Eighth Grade Class Trip a huge success. Your attention to details and great organiza-
tional skills are a major reason for this. Having to accommodate 6 buses with 287 people went very smoothly. Since this
trip was planned as a last minute replacement for our annual Washington DC trip, you were able to make all necessary
plans on very short notice. Not easy to do with a group our size. Your ability to make last minute itinerary changes was
very helpful to me. You were always there when needed and even when not needed. It was amazing with a group of our
size that we were on time for every stop we made during all 3 days. The hotel accommodations and meals were great
and all handled my large group very efficiently. Again, thanks for all your efforts in making this a very successful trip.
Please feel free to use me as a reference if ever needed. ..............................................................................................................
........................................................................................ John L. Sullivan, Class Trip Advisor, Keene Middle School, Keene, NH

PENNSYLVANIA BUS ASSOCIATION ANNUAL MEETING
Thank you for all the tours, guides and historians. They were knowledgeable and entertaining. Tours were "all" well
planned and very well organized. We especially enjoyed the Tuesday tour to Adirondack Park and Lake Placid. All the
meals were delicious. Thank you for all your hard work to make the PBA Annual Meeting a very pleasant and memor-
able experience. ................................................................................................ Pennsylvania Bus Association, Harrisburg, PA

LAKE GEORGE SENIOR CLASS TRIP
Thank you so much for making the Senior Class trip so personal and special. We all had a fabulous time and were
really impressed with how much you cared about our trip and your concern in making it special. .....................................
...........................................................................................Marcy Volansky, Tour Coordinator, Benton High School, Benton, PA

LAKE GEORGE
Just wanted to express my appreciation for the excellent service you provided me and my group. We all loved the infor-
mation you provided and appreciated the features you brought to our attention about your wonderful city, plus all we
never heard about John Brown and Solomon Northup. Thanks so very much for your kindness. It is becoming all too
rare these days to find someone that goes to such great lengths to satisfy its tourists. .........................................................
............................................................................................................Louise Barlow, President, White Rose Club, Brooklyn, NY

WRITERS FAMTOUR
It was a pleasure meeting you when you introduced our group of travel writers to the Lake George area. Although a whirl-
wind tour, it was most informative. You definitely are passionate about your area and all it has to offer. Thanks for sharing
your knowledge of the area with us. ....................................................................................Lisa Halversen, Writer, Colchester, VT

LAKE GEORGE
We wish to thank you for the most enjoyable trip to Lake George and Vermont. You were so very good to us and we en-
joyed every bit of the trip. You did a fantastic job which made our trip so successful. ...............................................................
......................................................................................................................................... Mary Hindman, Travel Stars, Kirkwood, PA

1000 ISLANDS LIGHTHOUSES, CASTLES, CRUISES
Your kindness will never be forgotten, from all of the "gang" on Coach 207. ...............................................................................
..................................................................................................
........Emmitt Kessinger, Escort, Wolf Bus Lines, York Springs, PA

LAKE GEORGE MILITARY REUNION
Thank you for all that you did for us for the Pavlic Reunion. We all had a great time, thanks to you, and fond memories. ........................................................................................................................Cathie and Hal Walker, U.S.S. Pavlic, Davidson, NC

LAKE GEORGE SENIOR CLASS TRIP
Just a note of thanks for your patience and help you gave me in planning for our Lake George weekend. Your guide was
one of a kind and the seniors are still talking about the trip. They want to return to Lake George again. ................................ .....................................................................................Millicent, Class Trip Advisor, Hartford Neighborhood Center, Hartford, CT

LAKE GEORGE
Our group thoroughly enjoyed their stay in your area and all commented on what an excellent local guide they had. Every
one of the comment sheets mentioned how much they enjoyed and appreciated the information provided and the time
spent. Thank you for a job well done. .......................................Kim Chronister, Tour Manager, Red Lion Tours, Red Lion, PA

LAKE GEORGE
I would like to thank you for doing an exceptional tour for my group. They thoroughly enjoyed viewing Lake George and
Glens Falls. Thank you also for taking the time out of your schedule to take us for an extra hour at no charge up along-
side the lake to the Sagamore. Thanks for everything. .........................Nicholas Costa, Collette Vacations, Pawtucket, RI

LAKE GEORGE
A report from Bob Craven, Group Leader, said "The entire trip to Lake George was great. This was our group's ninth tour
and ranked in the top 3 with Nashville and Mackinac Island. Our tour guide was the best we have ever had. The tour ex-
ceeded our expectations. We knew we would enjoy the races, boat ride and dinner theatre. We had heard of the beauty
of the area but did not realize the charm, beauty and history of Saratoga, the historical sites within Adirondack Park, and
the saga of John Brown. Who would expect such outstanding restaurants and tours at Victorian sites. Really impressive.
Lake Placid was great too. The entire tour was so educational. Our guide was a walking encyclopedia. She kept us hop-
ping and very interested. Her enthusiasm, sincerity and consideration for the members of the group made us all feel
special." ............................................................................................................................
...............Grand American Tours, Media, PA

LAKE GEORGE RV RALLY
Everyone was quite impressed with the wonderful tour you gave them. They all commented on the great day they had.
Would recommend your tours to anyone that asked. ............Preston VanPatten, NY Capital Rogers Rangers, Albany, NY

LAKE GEORGE
Thanks for the great trip. ............................................................................................................Croswell Tours, Williamsburg, OH

ADIRONDACKS
Recenty our group from Woodcrest Villa Retirement Community was on your tour to the Adirondacks. Reports received
from both the Tour Leader and passengers were lavish in their praise for the guide service which you provided. From
a tour planner's point of view, that type of service was certainly very much appreciated. Job well done. ................................
..............................................................................................M. Douglas Enck, Domestic Tour Manager, MTS Tours, Ephrata, PA

1000 ISLANDS - OTTAWA
Thank you for being such a good and pleasant guide on our trip to Canada. You helped make our first tour a memorable
and wonderful experience. We are having such fun sharing the Canada Tour with friends. Some highlights were Niagara
Falls, 1000 Islands Cruise in Alexandria Bay, Museum of Civilization in Ottawa. should not have started this list because
I really enjoyed it all). Actually, I guess I can cover everything by saying, "O Canada! Eh!". ..........................................................
..................................................................................Lois Williams, Tour Leader, United Planters Bank Spry Club, LaMarque, TX

LAKE GEORGE
Our group took a tour to the Lake George area. Your tour guide had all the ingredients that make a successful tour (other
than weather, health, and events). We thoroughly enjoyed the professional and personal manner she displayed. It was
her "mothering", managing, and mentoring that made this an outstanding pleasurable experience. We wanted you to
know
that she is an admirable credit to your organization. ................................................................................................................
...............................................................................................................Edward Kolb, The Elder Travelers, AARP, Westminster, MD

LAKE GEORGE
Thank you so much for a delightful trip. It was one of our very best ones. You do put so much into your job. .......................... ............................................................................................................................................Robert Regan, Arsenal AARP, Pittsurgh PA

LAKE GEORGE
Thank you for all the courteous attention you showed our group. The accommodations, meals, sights, and boat trip sure
made a most memorable trip. You made all of us feel welcome to your part of New York State. You are so knowledgeable
about your area. Sure would recommend Hayfield Tours.
..................................................................................................................
.................................................................................Elizabetth Shuler, Union County PA Assn of School Retirees, Lewisburg, PA


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